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Legal

Terms & Conditions

Please read these terms carefully. They govern your use of our website and services.

Last updated: July 2026

About us

NeuroThrive Group Ltd (company number 17227477) is a company registered in England & Wales providing ADHD coaching, executive functioning support and neurodiversity-informed intervention.

Using our website

Content on this website is provided for general information only and does not constitute clinical, medical or legal advice. You agree to use the website lawfully and not to misuse it in any way.

Services & agreements

Specific services are provided under a separate agreement setting out scope, fees and expectations. Where there is any conflict, that agreement takes precedence over these website terms.

Bookings, fees & cancellations

Fees, payment terms and cancellation arrangements are confirmed in writing before services begin. Please refer to your service agreement for details.

Your consumer rights & cancellation

If you are a consumer booking services as a private individual, you have a legal right to cancel within 14 days of entering into the agreement under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you ask us to begin services during this period, you may be charged for services already provided. These statutory rights are in addition to the cancellation arrangements set out in your service agreement, and nothing in these terms affects your rights under the Consumer Rights Act 2015.

Complaints

If something isn't right, we want to know. Please see our Complaints Policy for how to raise a concern and how we will respond.

Intellectual property

All content, branding and materials on this website belong to NeuroThrive Group Ltd unless stated otherwise, and may not be reproduced without permission.

Liability

We take care to provide accurate information and professional services, but to the extent permitted by law we exclude liability for any loss arising from reliance on website content alone. Nothing in these terms limits liability that cannot lawfully be limited.

Governing law

These terms are governed by the laws of England & Wales.

This page provides general information and is maintained by NeuroThrive Group Ltd. For specific queries, please contact jamesesgategreen@neurothrivegroup.co.uk.